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  1. PowerTrade
  2. Account & KYC

Account & KYC

Accessing and securing your account and holdings.

Login

  • Signing In to Your Account
  • Common Login Issues

Two-factor Authentication

  • What is Two-Factor Authentication (2FA)?
  • Secure your account with two-factor authentication (2FA)
  • How do I remove/reset my 2FA?
  • How do I migrate my 2FA token to a new device?

Account Verification

  • Account Verification Status and Limits
  • How do I get my account verified?
  • What documents are required for Proof of Identity?
  • What documents are required for Proof of Address?
  • Updating your Residential Address

Email Issues

  • Not receiving emails from PowerTrade?

Subaccounts

  • Introduction to Subaccounts
  • Creating and Managing Subaccounts on Web
  • Funding Subaccounts on Web
  • Creating and Managing Subaccounts on Mobile
  • Funding Subaccounts on Mobile

Corporate Accounts

  • Account Verification for Institutional Customers

Security Tips

  • Tips for securing your PowerTrade account
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