This FAQ page is for participants of our PowerTrade Fuel Token and Reward Competition held in 2020. The competition is now closed.
How do I know if I've received the tokens?
If you are eligible for the PTF tokens and have received an Airdrop, you would have received an email from us notifying you that the Airdrop is now completed and the amount that has been credited into your PowerTrade wallet.
Where can I access my airdropped PTF tokens?
You access your PTF tokens on our web app at https://app.power.trade/. Click the Profile icon and select “Fund”. It should show your PTF token amount.
On the PowerTrade Android or iOS app, you can check your PTF amount by tapping the Wallet icon on the bottom right corner.
What can I do with these PTF Tokens?
The PTF Tokens you received can be traded and used like any other coin.
On PowerTrade, you can
- Trade them on spot market - Web link: https://app.power.trade/trade/spot/PTF-USD
- Use them to create PowerPools to earn yield from your PTF - Web link: https://app.power.trade/pools/new
- Or you can invest them into our DAO (coming soon).
I participated but didn’t receive an Airdrop email! / My airdrop amount looks wrong!
The amount you receive is computed after checking our backend for eligible and valid referrals. Many Airdrop participants and their referees were determined to be ineligible due to inauthentic referrals. Airdrop eligibility along with the amount disbursed is final and we will not entertain any appeals or disputes.
I received the Airdrop email but cannot find my PTF in my wallet
The Airdrop would have been sent to the PowerTrade account associated with the email address you used in the Airdrop. Please try to log in to the PowerTrade mobile app or web app using the email address we sent the Airdrop email to.
If you encounter any issues accessing your account, please follow the steps laid out here. If that fails, please contact our support team for help.